Internal Communications Graduate - CEO Office

Overview

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

About The Role & Team

We are seeking a dynamic and creative Graduate for a pivotal role within the CEO Office, focused on Internal Communications. This position offers the unique opportunity to support the development and execution of messaging and content strategies that align with our internal and external communications goals. The ideal candidate will play a crucial role in connecting our messaging to the corporate story, enhancing understanding and commitment to our corporate strategy, and supporting internal projects and change management initiatives.

As Internal Communications Graduate - CEO Office you will act as the narrative architect within the CEO Office, extracting the essence of our CEO and corporate priorities into compelling messaging and digital content that resonates internally and externally.

We are looking for recent graduates, to join our new Early Career Program, as part of the CEO Office, with an opportunity to become permanent. For us, early in career Talents are the key to the future. We want to onboard you on impactful missions alongside our experts, to empower you to grow and get valuable experiences.

What You Will Do

You will get to develop, step by step and over the months, on the following type of activities:

Content Development and Strategy Alignment

• Support the creation of compelling messaging and content aligned with our communications strategies.
• Connect messaging to our corporate story, tailoring the narrative for target audiences and integrating it across multiple channels.
  
  
  

Internal Communications Strategy

• Align efforts with the internal communications strategy to bolster understanding and commitment to the corporate strategy.
• Support internal projects and change management initiatives by fulfilling related communications needs.
  
  
  

Public Relations and Image Management

• Assist in global public relations and communications activities directed by the CEO office to cultivate a positive internal and external company image and manage our reputation.
  
  
  

Brand and Digital Content

• Work within brand guidelines to enhance visibility and relevance.
• Develop written content that embodies the company’s tone and personality.
• Maintain and update content on corporate sites in collaboration with the Digital Content Management team, ensuring it is fresh, up-to-date, and brand compliant.
  
  
  

Digital Content Collaboration

• In partnership with the Digital Content Marketing team, facilitate timely updates to digital content guidelines and style guides.
• Ensure professional editorial and copywriting standards across the digital landscape and manage online dialogues efficiently.
  
  
  

Relationship Building and Collaboration

• Forge strong relationships with cross-functional partners to develop relevant digital content.
• Contribute to initiatives aimed at improving the usability and accessibility of digital content, leveraging technology to meet business needs.
  
  
  

Performance Measurement

• Support the tracking and measurement of KPIs related to audience reach, quality, and customer satisfaction.
• Contribute to continuous improvement plans based on these metrics.
  
  
  

Qualifications

WHO YOU ARE

• A graduate in Communications, Marketing, Public Relations or related discipline.
• Exceptional written and verbal communication skills.
• Ability to develop content that is engaging, clear, and aligned with the company’s brand identity.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Familiarity with digital content management and marketing principles.
• Proactive and able to work effectively in cross-functional teams.
• Creative thinker with a keen eye for detail.
• Creating & Innovating
• Customer Focus
• Past experience in the aviation industry would be advantageous.
• Ability to identify issues and follow through to resolution.
• Good organizational skills, ability to multi-task with good management skills.
  
  
  

What You Will Gain

• A unique opportunity to gain aviation operational experience in a truly global environment.
• Expand your professional career by applying what you have learned and develop technical and communication skills.
• Get assigned to a Buddy and a Mentor who will guide you throughout your Graduate experience.
• Have access to both technical and soft skills development training.
• Be a part of a Graduate community – both local and global.
  
  
  

What We Offer

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

🏡 Flex Week: Work from home up to 2 days/week (depending on your Team's needs).

⏰ Flex Day: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.

🌎 Flex-Location: Enjoy up to 30 workdays of benefits, anywhere in the world!

🌿 Employee Wellbeing : Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.

🚀 Professional Development: Enhance your skills with our training platforms, inclusive of LinkedIn Learning!

🙌🏽 Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.