To manage IT airport application support and maintenance services for systems implemented throughout the MAHB group to meet high-level serviceability and continuous enhancement.
Essential Position Functions
Strong in system and software design, development and testing methodologies.
Substantial knowledge and exposure to ITIL and SDLC Frameworks.
Provide technical advice, guidance, and coaching on solutions design, platforms, programming languages, and coding.
Develop and implement support strategy to optimise, digitalise and improve operations efficiency.
To provide effective communication to management and stakeholders of airport applications, including projects, risks, issues and mitigations
Responsible for developing, implementing, and supporting airport applications, cybersecurity enhancements, expansion, and integrations.
Ensure efficient incident, problem, change management, and request fulfilment to meet the operations SLA.
Analyse and implement the proactive operations support and monitoring and increase the maturity level
Ensure high quality of deliverables and services through close cooperation between the project manager, contractors, and business users.
Ensure the growth in subordinates' personnel skills and competencies.
Responsible for unit budget (CAPEX and OPEX) management.
Any approved deliverables assigned by MAHB IT Division top management that can impact the MAHB businesses.
Key Challenges
Proactive monitoring and optimisation to ensure the systems are serviceable without impacting the business.
Developing new ideas for management reporting and presentations.
Must have in-depth knowledge and experience in airport operations, project management, stakeholder management, business analysis, requirement engineering, effective communication plan and system support and maintenance skills to translate the business case into the system requirement and vice-versa for system improvement.
Managing onsite and remote operations across MAHB and its subsidiaries.
Skills
Excellent written and verbal communication skills, and ability to collaborate across multiple stakeholders
Has strong interpersonal, excellent judgment, decision making, honesty, ambition, work ethic and prioritization skills.
Good leadership skills methodical and organisation with a strong ability to organize others
Relevant Industries
INTERNAL
Degree holder with a minimum of 3 years relevant experience in Senior Executive Role, OR
Diploma holder with a minimum of 5 years relevant experience in Senior Executive Role, OR
Certificate holder with a minimum of 7 years relevant experience in Senior Executive Role
Must achieve and maintain the following performance rating for two (2) consecutive years of at least
Exceptional / A or Outstanding / B; and
Minimum Meet Expectations / C
The employee must not be subjected to disciplinary punishments except for disciplinary counselling, caution, reminder & warning for the past 36 consecutive months immediately preceding the promotion
Relevant Industries
EXTERNAL
Degree with minimum 5 years relevant wotking experience.
Education
EXTERNAL
Degree preferably with specialization in IT
Experience in Airport Systems Management would be an added advantage.
Additional Information
Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 25 April 2024.
Only shortlisted will be notified.
Tahap senioriti
Tahap Separa Senior
Jenis pekerjaan
Sepenuh masa
Bidang tugas
Teknologi Maklumat
Industri
Pembuatan Komponen Penerbangan dan Aeroangkasa, Syarikat Penerbangan dan Penerbangan
Rujukan meningkatkan sebanyak 2x peluang anda untuk mendapatkan temu duga di Malaysia Airports