Senior Cargo Manager - Americas

Hours: 40 hrs week Monday - Friday

Location: Atlanta; however, we can be flexible on location. Please highlight your location within your application, and your openness to extensive travel, which is required for this role

Closing Date: Sunday, 5 May 2024

In a nutshell

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

It's in our DNA to disrupt the market and lead the way with fresh ideas. Bringing new approaches to the industry and remaining a loud and proud voice for positive change - be it on issues of sustainability, people or our communities. So, if you're ready to take your career to new heights, read on.

As a natural leader you will act as the figurehead for Virgin Atlantic Cargo in the Americas and broader region. Leading both sales and operations teams, you will ensure commercial targets are met while maintaining the highest standards of safety, security and operational excellence.

An active member of Virgin's Americas management team, you will promote positive relationships with our customers, key suppliers and expanded JV colleagues.

Day to day

• Develop country-level sales strategy with the sales manager and head office team
• Lead in global account planning and management, overseeing tenders for operational services partners and general sales agents.
• Set the strategic direction for cargo operations management to ensure that flights are used to their maximum capacity.
• Provide a point for the country management team to address supplier performance issues.
• Drive contract renewal and RFP process when new stations are opened or existing stations benchmarked.
• Set the safety, security and compliance agenda for the region, with responsibility or customs compliance within the region
• Accountable for regional Business Continuity Plan, Cargo Teams Health and Safety, along with regulatory compliance.
• Develop the team members - coach, empower, guide and coordinate personal development plans, provide career planning, and conduct quarterly performance reviews.
• Vendor delivery of the contract to agreed SLAs- Commercial impact of operational decisions
• Optimise revenue and collaborate with internal partners to improve available cargo capacity

About you

Do you have proven air cargo experience with previous management roles in sales, commercial planning, and/or cargo operations? Are you a leader who displays positivity and resilience, can build strategic plans, and then take our people on the journey with you? Then this could be the role for you!

Alongside the above, we're looking for the following:

• Highly resourceful, this role requires a persuasive, strategic problem solver who can focus on results.
• Proven track record of building positive relationships with customers and other partners.
• Excellent communication and presentation skills.
• The drive to go above and beyond for our customers
• Comprehensive understanding of cargo operations, customs compliance, and aviation security requirements.
• Excellent knowledge of the global air cargo markets with proven negotiation ability and local expertise in the Americas.
• Emotional intelligence with the ability to understand and work within different cultures/environments.
• Excellent working knowledge of setting and monitoring budgets.
• Highly numerate with strong analytical skills.

If the above sounds like you, and you have the right to live and work in the US, then we'd love to hear from you!

Be yourself

Benefits

Virgin offers comprehensive benefits packages to meet the needs and wellbeing of our employees and their families. For eligible U.S. based employees, our benefits include medical, dental and vision coverage for employees and eligible dependents, short- and long-term disability, holidays, paid personal time off, non-revenue travel privileges, 401(k), and much more.

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we've got your individual considerations covered.