Lead Quality Engineer

Quality Engineering Lead

Luton/Hybrid

The EasyJet Inflight Retail Technology Team Have Already Embarked On a Completely New In-flight Retail Offering, And Our Ambitious Plans Have Not Stopped There. The Inflight Retail Team Are Now Working On An Exciting Opportunity To Re-think How To Provide Seamless And Efficient Services To EasyJet Customers. Inflight Retail Programme Provides The Capabilities And Platform For Further Innovation Enabling

• A best in class, digitally enabled salesforce driving the future of easyJet retail
• A dynamic retail offer on every flight supported by a data & digitally enabled end-to-end integrated supply chain
• A pre-order sales channel that delivers exceptional customer experience whilst reducing costs, streamline loadings & reduce wastage
• An on-board digital merchandising & sales to seat platform will increase customer engagement, sales & product, and brand advertising revenue
  
  
  

Job Purpose

The Quality Engineering Lead will be the champion of quality for our Inflight Retail programme, being the glue between multiple component teams within and outside the easyJet estate to ensure a high quality solution is delivered to our Airline customers and will be expected to.

• Motivate and inspire a team to deliver
• “live and breathe” Quality and Testing, being able to articulate and demonstrate the value of good quality and QE principles
• Be confident in interacting with stakeholders across all levels of the business and IT
• Be able to communicate well on both a business and technical level
  
  
  

What You’ll Be Doing

• Responsible for leading End to End test activities that span across multiple teams, coordinating all testing practices and bringing them together to produce a centralised view for the project stakeholders and the wider business
• Effectively driving the Quality for Inflight Retail programme
• Provide overall quality assurance oversight against all testing completed on project e.g. from development through to release (all phases all suppliers)
• Ownership of the overarching test strategy, test plan for their project, including all phases, entry and exit criteria, KPIs, tools, reporting, governance etc. Helping to bring consistency and continuity in ways of testing
• Responsible for reporting on agreed quality KPI’s within project, providing consistency across all of the portfolio
• Responsible for allocating and tracking progress of prioritised tasks within the test teams
• Responsible for ensuring testing are involved at the start of each release
• Provide clear communication of test status, issues & risks and escalate appropriately
• Establishing and maintaining trusted relationships with key stakeholders across the teams
• Champion quality practices across project teams and continually look for opportunities to improve the way in which the teams work
• Work with offshore, nearshore and onshore testers to build effective project test teams
• Maintain an overview of the testing and quality approaches that are in place for Inflight retail programme
  
  
  

Skills & Experience

• Experience of working in both an agile IT development model and a more traditional model, ensuring quality is embedded as early as possible (continuous improvement)
• Broad experience with multiple technologies and platforms within high volume B2C and B2B environments
• Knowledge of all the different facets of test coverage, including unit testing, functional, usability, accessibility, performance, capacity, security, integration testing, resilience, compatibility etc.
• Experience of managing and reporting on test progress across multiple projects including the management of any issues and risks
• Organise and execute key reviews to meet a fast-paced timetable
• Continuous monitoring & improvement of all supported processes, including proactively identifying opportunities for improving the overall quality
• Experience of working across multiple delivery teams (internal and external) with complex integrations
• Experience of collating test governance metrics and using this data to drive subsequent improvements to the test processes
• Strong stakeholder management skills demonstrating business engagement up to senior management levels
• Excellent supplier management skills
• Experience in managing a team of quality engineers offshore/ nearshore/ onshore
• Experience in creating and leading testing teams with a track record of motivating and inspiring them
• Technical knowledge and experience of the following technologies/ frameworks: -
• Atlassian product set including JIRA and Confluence
• Hardware and mobile testing
• SQL
• Postman for API testing
• Power BI reports testing
  
  
  

This role may require occasional travel within the UK & Europe

What You’ll Get In Return

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 7% pension
• Life Insurance
• Work Away Scheme
• Flexible benefits package
• Excellent staff travel benefits
  
  
  

About EasyJet

At easyJet our aim is to make low-cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.

It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front-line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.

Apply

Complete your application on our careers site.

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates

Business Area

Information Technology (IT)

Primary Location

United Kingdom-London-London Luton Airport

Organisation

Information Technology (IT)

Schedule

Full-time

Unposting Date

Ongoing