Computer Systems Analyst

Assists and supports the Local Area Network (LAN) engineer install, maintain, repair and enhance the Local Area Network (LAN) to guarantee system operation.

Assists users (including Main Operating Bases) install, troubleshoot and effect repairs to software and hardware (work station PCs, network servers, back-ups, and associated equipment) malfunctions. Installs new computer hardware and software as directed.

Responds to customer requests to ensure electronic classroom and computer based training equipment is ready for training.

Prepares, issues, and maintains laptops used to support C130 Training students.

Loads courseware as it is released from Configuration Management to ensure training material is current.

Researches and provides specifications for hardware and software to support logistical requirements for replacement, repair or enhancement of the system or associated equipment.

Assists Configuration Management in maintaining inventory records for both hardware and software components.

Teaches classes for users as new equipment/software is introduced.

Provides training, orientation and assistance to newly hired personnel as required.

Additional duties and related responsibilities will be assigned as required.