Accounts Receivable Specialist I

The Accounts Receivable Specialist I is responsible for maintaining a high level of service by being responsive to inquiries from inside and outside the organization via phone, email and in-person. Sends and processes account applications, assists with cash posting, reporting, and various other administrative duties as needed.

Essential Job Functions

• Maintains a high level of service by being responsive to Accounts Receivable (AR)/Billing inquiries from inside and outside the organization. Maintains composure while selecting and explaining the best solution to solve customer inquiries. Documents conversations timely and accurately, and performs timely and organized follow up to confirm all requests are completed.
• Processes customer applications submitted to Duncan Aviation for net terms. Compiles necessary information from financial institutions, vendors and credit bureaus. Forwards completed application packet to AR Analyst and/or AR Senior Analyst for terms review. Completes any further correspondence with customer or financial institutions/credit bureaus related to the status of the application, as directed by the AR Analyst.
• Creates new accounts, and assists with updates/maintenance to the Customer Relationship Management (CRM) database.
• As assigned by the AR Manager, trains and assists with posting of customer payments. Investigates and researches inbound payments that include vague/unclear payment reference to ensure payments are posted with 100% accuracy. Confers with the AR Analyst, as needed, for clarification of customer payments. Communicates receipt of payment to internal stakeholders to ensure sales transactions are released in an efficient manner.
• Supports the AR team by providing general administrative support, including: answering general customer inquiries, check/deposit scanning, sending copies of invoices at client’s request, updating sales tax forms, uploading forms to document storage, etc.
• Prepares various reports of accounts receivable status.
• Participates in department projects and takes an active role in cross-function teams to assist in efficiency of department.
• Performs other duties as assigned by management.
  
  
  

Job Specific Requirements

• Licenses/Certificates: N/A
• Attendance: Regularly scheduled attendance required
• Physical: Reads small print; repetitive motion; tolerates sitting; proficient typing and data entry skills
• Environmental: N/A
  
  
  

Education And Experience

• High School diploma or equivalent required
• One year of Accounting and/or Customer Account experience required
• Proficiency with Microsoft software (Word, Excel, Project, etc.) required
  
  
  

Available Benefits

• Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
• Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
• Plan for your medical needs with a Health Savings Account (employer and employee contributions).
• Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
• Enjoy Duncan Aviation’s On-Site Fitness & Health Clinics at the MRO locations
• Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.
  
  
  

Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled

Duncan Aviation is the largest, family-owned maintenance, repair and overhaul (MRO) facility in the world providing complete nose-to-tail services for business aircraft. We value the individual experiences and diversity of our workforce and are proud to be a Veteran-Friendly Employer. Individuals of all backgrounds, nationalities, disability status, and military service are encouraged to apply.

Are you ready for an Experience. Unlike any other? Apply today!