There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities
Technical Operations/Maintenance
Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.
Job Overview And Responsibilities
Serve as the Subject Matter Expert and advocate for the commercial aircraft fleet’s overall mechanical and operational reliability performance. As the aircraft fleet focal, solve complex problems in Reliability Engineering, Systems Engineering, Aircraft Maintenance Planning, Data Analytics, and Predictive Maintenance. Develop strategic Fleet Roadmaps using facts/data and drive completion of the roadmap initiatives. Identify, prioritize, and drive top fleet mechanical/operational reliability improvement projects.
Develop strategies for execution of initiatives to drive overall fleet performance. Manage and review Fleet Top D&C (Delay & Cancel) reliability drivers, PIREP (Pilot Report), and OOS (Out of Service), working with key stakeholders to drive solutions
Own Senior Leadership Level fleet reliability meetings including overall fleet health slides and operational impact insights
Lead Tactical Operation meetings as required to address negative trending fleets or ATA systems and to address problematic aircraft and solidify recovery plans
Educate and communicate top drivers, solutions, and status to various stakeholders
Partner with key stakeholders to identify aircraft reliability issues and coordinate solutions. Key Stakeholders include: Network Planning, Supply Chain, Tech Ops Planning, Engineering, Flight Ops, and OEMs
Coordinate and/or support ATA specific focus meetings to address negative trending ATAs and promote holistic solutions for improvements
Support industry level fleet reliability meetings with airframe manufacturers and partner with other operators to drive industry level reliability improvements
Visit field operations to learn local challenges and share insights on key drivers behind fleet reliability
Identify, prioritize, and drive top fleet mechanical/operational reliability improvement EA projects
Develop strategic Fleet Roadmaps using facts/data and drive completion of the roadmap initiatives
NOTE: This position is based at the CSC-Willis Tower, located in Chicago, IL. and considered as a hybrid work-schedule working on a 2-3-days in office schedule, however, that may evolve with the needs of the company.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor’s degree in Aerospace Engineering or equivalent experience
Must be willing and able to work a hybrid schedule, in-office at least 3 days a week at the CSC-Willis Tower in Chicago, IL
Must be willing and able to travel 20% of the time domestic and international
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master’s degree in Aerospace Engineering
10+ years’ of relevant experience
Advance data analytical and visualization skills
Private Pilot license
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.