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Simulator Duty Team Leader

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Reference 9483 Closing date 23/5/2024 Brand British Airways Career area Head Office Location British Airways Technical Block A, London


As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Simulator Duty Team Leader

In this role you  will manage a team of operational engineers who maintain and support the simulator fleet with day to day
coverage on a 24/7 shift basis, in compliance with EASA and CAA regulatory requirements.

What you’ll do:

  • Maintain an effective working relationship with the Flight Operations training, Global Learning Academy and technical management teams in order to ensure simulator maintenance updates are reviewed, costed and implemented as required.
    • Responsible for monitoring defects, identifying obsolescence and ensuring the required fidelity of Flight Training as regulated by CS[1]FSTD(A) they will also manage the implementation of corrective actions and modifications to BA’s fleet of full flight/fixed base simulators
    • Leads technical fault investigation and correction
    • Manage or assist procurement programmes/relocations and the technical aspects of new acquisitions for flight simulators, visual systems, SEP and ensure that all associated building facilities are provided
    • Manage a team to ensure a safe working environment compliant with Health & Safety legislation where the team deliver, maintain 
    and support flight training devices which contribute to delivery of the training task for flight training
    • Manages a team to maintain and modify simulators to comply with serviceability and objective test requirements of the CAA and 
    other regulators
    • Adheres to the Quality System requirements detailed in the EASA document CS-FSTD(A)
    • Provides technical training of engineers when required
    • Identify repetitive defects and create improvement plans to improve reliability
    • Delivers serviceable simulators with over 99.5% availability to the BAFT customer base with improving training hours per fault and timely defect clearance in accordance with the BAFT Quality System
    • Acts as the fire warden or building controller for the simulator site for evacuations
    • Provides customer service to the pilots and engineering teams who use the simulators
    • Orders and chases spare parts to maintain simulators and SEP equipment 

What you’ll bring to British Airways:

  • Ideally, 5 years’ experience as a Simulator or Systems Engineer
    • Understanding of the regulatory authority approval process for flight simulators
    • Experience of maintaining and developing relationships with all areas of the flight simulator industry including regulators and suppliers
    • Experience in managing a team in a regulatory, safety critical environment
    • Incorporated Engineer level with a broad experience of disciplines employed in flight simulation
    • A thorough understanding of all simulator systems and how they interact is essential. 
    • Ability to order A/C parts through EWS 
    • Provides ad-hoc training for BAFT external customers in the functional use and safe operation of simulators
    • Operates simulators for commercial and non[1]commercial visits

Your experience:

  • Engineering Degree, Higher National Certificate (HNC) or equivalent experience
    • Avionics Apprenticeship or equivalent
    • Significant experience as a Simulator or Systems Engineer
    • Simulator maintenance/software OEM training 
    • Thoroughly conversant with all technical aspects of flight simulators and associated systems
    • Thorough understanding of BA and CAA/EASA flight simulator standards requirements
    • Understanding of airline governance structures including familiarity with the regulatory requirements for flight crew and cabin crew training

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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