Department:
Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Provisioning Agents extend Hospitality to Southwest’s Internal and External Customers within the provisioning warehouse, on the aircraft, and on the ramp. This role prepares the cabin for a flight’s departure by stocking the aircraft with snacks and drinks, collaborating with Crew Members to ensure high-quality inflight service, and working with Ground Operations Teams to complete tasks by set times. Provisioning Agents are detail-oriented and enjoy working in a dynamic, safe environment. Check out what a day in Provo is like: swa.is/DayInProvo
Pay & Benefits:
Starting pay of $20.00 per hour* with opportunities for overtime and shift premiums.
Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck. **
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit. ***
Explore more Benefits you’ll love:http:/careers.southwestair.com/benefits
Must be a resident of Colorado at time of applying to be considered for this position.
If you have interviewed (phone, virtually, or in person) for DEN Provisioning Agent in the past 12 months, and was NOT selected, you will not be eligible to interview again until 12 months from that interview date.
A union-based role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Duties and Responsibilities
Skills, Knowledge and Abilities
Must be able to read, write and fluently speak and understand the English language
Must be able to successfully complete Provisioning Agent training (classroom and on-the-job) and probationary and/or evaluation period
Prior to completion of probationary period, Employee must abide by the Probationary Attendance Control Policy
Employee must maintain a satisfactory rating on all performance evaluations, which are given at 50 day, 100 day, 150 day and annually
Must be aware of hazardous situations and be able to handle emergencies as needed
Must work under tight time constraints to accomplish quick turns of aircraft
Must be alert to moving vehicles, aircraft, or personnel
Must be able to use radio equipment
Must be able to communicate information and instructions verbally and/or with radio equipment
Must be able to type and/or use computer keyboard with sufficient speed to meet demands of the job
Must be able to work on provisioning trucks and provisioning stands at heights of 10 feet or above
Must be able to read documents, follow instructions, learn and understand provisioning procedures, rules, and regulations including federal and local security regulations
Licensing/Certification
Must be able to obtain a Security Identification Display Area (SIDA) badge and meet all local airport requirements
Must possess a valid U.S. driver’s license
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
Must be able to perform the job functions within a limited space and able to lift and move items of 70 pounds and/or, more on a regular basis and repetitively lift weights of 25 to 65 pounds on raised surfaces
Must be able to observe, and discern safety practices and communicate with Team members verbally and in writing
Must be able to bend, stretch, and squat to position self while working in the designated work areas including aircraft galleys, provisioning vehicles, warehouse/office area, and other designated work areas
Must be able to operate cutting tools to open supply boxes
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to work various shifts including nights, weekends, holidays, and overtime as outlined in the labor agreement
Pay Rate:
$20.00
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date04/12/2024