Job Profile
Vista, is the world’s number one on demand charter operator, integrating a unique portfolio of companies offering asset-light solutions to cover all key aspects of business aviation. Vista clients have access to a global Members’ fleet of over 360 aircraft. So far, our clients have flown to over 1,900 airports in 96% of the world's countries.
Our VFS Travel team make business travel arrangements for all Vista’s employees travelling around the globe, in a timely and cost-effective manger. This includes creating hotel, air, and car reservations for both crew members and of office staff.
We are looking for a Shift Supervisor to supervise and coordinate the daily operations of the travel team on duty. The shift supervisor will work closely with the Director Travel & Trainings Manager, coordinating task and ensuring a smooth and seamless operation during their shift.
Your Responsibilities
- Coordinate task distribution amongst the team
- Assigns duties and oversees their progress
- Tactical decision and support
- Handovers and quality control within the shift
- Main point of contact for delicate tasks
- Coordinate team utilisation with Director Travel and Training Manager
- Flag out training necessities and workflow adjustments
- Coordinating job shadowing
- Monitoring of team performance on duty
- Provide constructive feedback to the team in a professional manner
- Must be flexible in stepping in during last minute changes to the roster.
Required Skills, Qualifications, and Experience
- A Role Model to the team
- Communication skills both written and oral
- Reservation systems knowledge for Sabre
- IT skills such as MS Office/ Excel
- Organisation skills, planning skills
- Attention to detail
- Problem Solving skills
- Motivating / Team spirit attitude