ABOUT THE ROLE & TEAM:
We are seeking a dedicated Product Owner with specialized expertise in Departure Control System (DCS) within the aviation industry to join our team at SITA. The focus of the position is to support our Local DCS product which is proposed to airlines either as a backup to their main DCS provider or as a main DCS for charters or small airlines who cannot commercially justify to use a mainstream DCS provider.
This role is pivotal in supporting our Local DCS product, which serves as either a dependable backup to primary DCS providers for airlines or as the primary DCS solution for charters or smaller airlines where mainstream options are not economically feasible. The primary focus of this position is to ensure that the SITA Local DCS application environment consistently evolves to incorporate new features outlined in our product roadmap. Additionally, the incumbent will play a critical role in defining and overseeing the seamless migration of our product to cloud-based infrastructure
The ideal candidate will possess a profound understanding of the intricate processes required to facilitate the seamless handling of passengers, luggage, and flights throughout the departure process. This individual will be instrumental in driving innovation and ensuring the continuous improvement of our DCS product suite.
WHAT YOU WILL DO:
Act as a liaison between Product Management and Engineering to ensure the proper implementation in the product of:
- Passenger check-in: allowing passengers to check-in for their flights
- Baggage management: handling the tagging and tracking of check baggage
- Boarding management: managing the boarding process
- Flight manifest: generating and maintaining the flight manifest, including the list of passengers, seating assignments and other relevant details
- Regulatory Compliance and Security: ensuring compliance with aviation regulations and security protocols, including passenger identification and screening
- Cross-functional Collaboration: Work closely with engineering, quality assurance, and product management teams to integrate certification requirements into product development and testing phases.
- Risk Management: Identify and mitigate risks associated with the Local DCS application and compliance, ensuring timely resolution of issues that may impact roadmap milestones.
- Documentation and Reporting: Oversee the preparation of comprehensive documentation and reports required for tracking of operational performance, trends analysis and operational performance
Required Skills and Qualifications:
- Bachelor’s or Master’s degree in Engineering, Aviation Management, or related field.
- Minimum of 5 years of experience in a product management or product owner role within the aviation or aerospace industry.
- Knowledge of aviation industry standards, DCS, and regulatory requirements.
- Strong project management skills, with a proven ability to lead projects to completion on time and within budget.
- Excellent communication skills, with proficiency in engaging with technical teams, external partners, and regulatory bodies.
- Analytical and problem-solving abilities, with attention to detail.
- Agile or Scrum certification and experience in agile methodologies preferred.
Preferred Qualifications:
- Experience with SITA’s product portfolio and the air transport industry’s operational environment.
- Familiarity with software development lifecycle (SDLC) and hardware development processes.
- Professional certifications related to aviation safety and quality assurance.
What SITA Offers:
- An opportunity to be at the forefront of technology innovation in the aviation industry.
- A role within a globally recognized organization committed to improving the air transport industry.
- Competitive salary and benefits, including travel perks and professional development opportunities.
- A dynamic work environment with a collaborative team culture.