Job description:
Job Title
>Senior Officer, FOCA
Reports To
Senior Executive, BUP FOCA
Role Purpose
Overall monitoring and supervision of FOCA Build-Up. To ensure all Customers Airlines cargo are properly handled in accordance to Customer Airlines requirements. Communicate with Vendor on any short of Vendor for Build-Up. Perform quality check on Build-Up ULD by vendor which include height, weight, manifesting etc. Adhere to all IMS requirement and any other relevant policies and procedure set by the company.
Key Responsibility
- Station Manager/Rep/Head shall provide leadership, management, and control of Firefly station operations with regulation compliant, efficient, and cost effective. Station Manager/Rep/Head shall also be responsible to ensure that every aspect of regulatory requirements and operation requirement are met and complied.
Accountability
- Overall monitoring and supervision of FOCA Build-Up
- Acknowledge Load Plan received from Customer Airlines and prepare flight assignment for planners
- Ensure availability of ULD prior to Build-Up
- Communicate with Customer Airlines rep for non ULD and special arrangement
- Communicate with Vendor on any short of Vendor for Build-Up
- Perform quality check on Build-Up ULD by vendor which include height, weight, manifesting etc
- Attend to Customer Airlines inquiry and provide report on mishandling/discrepancy
- Verify flight service file
- Enforce established procedure and other requirements and ensure compliance
- Liaise with OPCC on all operational matter and performance
- Perform administration function – staff annual leave, overtime and training
- Prepare daily performance report
- Review new requirement from Airlines and disseminate to staff
- Close communication with Customer Airlines
- Assist during Customer Airlines audit
- To perform others task assigned by a superior
- Assists Head of Unit in implementing and maintaining IMS and all related operational requirements
Qualification & Experience
- SPM or higher tertiary qualification with 5 years experience in Cargo Operations Field
Areas of Experience
- Knowledge in Cargo Handling and IATA Regulations
- Knowledge in LMS System / CWIS System
- Be able to establish effective working relationship with many different people from various levels in the organization.
- Knowledge in Build-Up activities and planning
- Self-motivated and able to take initiative and use sound judgment in day to day work and decision-making
- Be able to establish effective working relationship with many different people from various levels in the organization
- Professional, courteous, reliable and good negotiation skills
- Strong written, spoken communication as well as presentation skills
- Able to perform tasks with minimum supervision, keeps minimal improving self-skills and ability
- 1Ability to write detailed report
Personality Traits
- Pleasant with good interpersonal and communication skills.
- Fluent and proficient in Bahasa Malaysia and English.