Responsibilities:
- Responsible for all planning, ordering and daily forecast and logistics of in-flight pre-book and commercial items across all operating hubs.
- Monitor Take-up, wastage and shortage trends at stations and hubs, and generate reports periodically to the management. This includes but not limited to wastage, sold out items, high-low performing items
- Coordinate and manage the items included but not limited to special flights, government flights, charter flights and last minute changes
- Gather and consolidate data from various systems ( predictive loading data, e-pos, Naviatire, and pre-booked) that related ordering and planning
- Investigate E-VR, customer complaints regarding in-flight related products and services and provide feedback to stakeholders
- Create optimal uplift strategy and minimize warehouse wastage
- Oversee all F&B product demand plans and activities for the business
- Analyze sales trends based on route & passenger profile
- Always adhere to company SOPs while performing your tasks. Always follow best practices accepted by the company
- Responsible for cart par level setup for all F&B items
- Work closely with different stakeholder i.e Product/ Marketing/ Ground Operations/ Warehouse/Cabin Crew team etc to jointly ensure successful execution inflight projects.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, or related field
- Must have at least 2-3 years work experience in a Demand Planning role or equivalent
- Preferably with background in Retail/e-Commerce demand planning, analytics or buying / merchandising.
- Strong analytical skills and the ability to use data to make informed decisions
- Excellent communication and interpersonal skills
- Ability to work independently as well as in a team-oriented environment
- Proficient in Microsoft Office and marketing automation software
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.