Are you ready to take your career to new heights?As Canada's leading ultra-low-cost carrier, dedicated to providing affordable and exceptional travel experiences to Canadians, Flair Airlines is always on the lookout for talented individuals to join our team and contribute to our success as we continue to expand our route network, flight frequency, and services. Given our commitment to growth and excellence, we are currently seeking candidates for the following position:
Job Title: Digital Product Manager
Department: IT
Location: Edmonton, AB, Calgary, AB, Toronto, ON and Vancouver, BC,
Work Arrangement: This role is primarily based in an office environment with occasional work-from-home flexibility.
Position Overview:
Reporting to the Director, Digital Product Management, the Digital Product Manager, will play a pivotal role in shaping the direction of our product portfolio and driving the successful delivery of cutting-edge technology solutions. This leadership position combines strategic thinking, technical expertise, and effective collaboration to ensure our products meet the needs of both the business and our customers. The Digital Product Manager will help build and lead a dynamic cross-functional team, providing guidance and fostering a culture of innovation and excellence.
The ideal candidate is a highly organized and self-motivated leader who processes and controls-oriented, customer-focused, and can coalesce a cross-functional team to improve current systems, partner with the business in solving operational issues, and help implement new and innovative technology that can grow with the company.
Primary Job Functions:
The duties of the Digital Product Managerinclude:
- Provide strategic direction for business projects by maintaining a comprehensive technical product roadmap
- Allocate new projects and provide clear explanations to project managers
- Monitor the progress of each project to ensure timely delivery and alignment with objectives
- Bridge the gap between internal business groups and initiatives, fostering effective communication and collaboration
- Assist in driving executive initiatives both within the department and across the company
- Ensure seamless integration and compatibility of all IT solutions with existing systems
- Develop user training programs for core applications to enhance usability and adoption
- Develop and maintain a Policy and Procedures Manual associated with core applications to ensure standardized practices
- Regularly review processes and procedures to drive continuous improvements that meet evolving business needs
- Oversee technical configurations to align with business requirements, including user roles, delay codes, and messaging setup/additions
- Fulfill other duties as assigned, contributing to the overall success of the department and organization
Qualifications & Requirements:
The preferred candidate should exemplify Flair's core values of Respect, Integrity, Reliability, and Resilience while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:
- Education:
- Postgraduate University degree with a focus on business or technology; an equivalent combination of education and experience may be considered
- Experience:
- Minimum of five (5) years of experience in product leadership roles
- Proven experience as a Technical Product Manager with a track record of successful product launches
- Demonstrated expertise in delivering complex projects, showcasing excellent analytical and problem-solving skills
- Airline experience, while not mandatory, is an asset
- Skills & Abilities:
- Proficient in building and maintaining effective working relationships, demonstrating adept team-building skills, and embodying a customer-focused approach when engaging with internal and external stakeholders
- Strong aptitude for analyzing opportunities and problems, offering recommendations, and communicating confidently and effectively, both verbally and in writing
- Highly curious and motivated to continuously learn and develop
- Demonstrated prowess in influencing and fostering partnerships to drive collaboration across cross-functional teams
- Exceptional ability to manage multiple projects concurrently in a fast-paced, deadline-driven environment
- Exhibits effective interpersonal and communication skills when interacting across all organizational levels, verbally and in writing
- Motivated individual displaying a high degree of professional and personal flexibility
- Maintains a thorough understanding of operational and technical knowledge essential for fulfilling the role's requirements
- Competencies: Flair team members exhibit common competencies which contribute to individual, team, and company success. This includes:
- the ability to lead as a Flair teammate by being collaborative and modeling our values
- the ability to maintain diverse relationships with peers and other stakeholders
- the ability to deliver results with impact and strive to always improve
- Requirements:
- Clear criminal record check and satisfactory employment references
- Must be legally eligible to work in Canada without restriction
Why Join Flair Airlines:
At Flair Airlines, we value our employees and provide a supportive and collaborative work environment that offers opportunities for growth and professional achievement. Additionally, we offer a comprehensive benefits package, effective on your first day of employment, which includes:
- Competitive compensation package including medical and dental benefits, both short and long-term disability coverage, life insurance, dependent life insurance, and an employee & family assistance program.
- Pension plan with matched contributions.
- Individualized performance bonuses based on achievements.
- Attractive referral incentive program.
- Access to our staff travel program, allowing employees and their travel companions unlimited travel access across the Flair network.
How to Apply:
If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role.
Application Deadline: when a successful candidate is identified.
Flair Airlines is committed to creating an inclusive, equal, and accessible environment that attracts diverse talent. We encourage qualified candidates from all backgrounds to apply for this role. If you require accommodation during the selection process, please let us know. While we appreciate all applications, only shortlisted candidates will be contacted for the next stage of the recruitment process.
We look forward to the possibility of welcoming you on board!
Website: www.flyflair.com