·Excellent written communication and verbal communication skills ·Excellent customer service orientation ·Strong interpersonal skills ·Strong prioritization skills ·Conflict management skills ·Decision making skills ·Analytical and research Skills ·Well-organized, detail-oriented, and ability to multi-task ·Ability to make oral presentations ·Ability to gather data, to compile information, and prepare reports ·Ability to ensure a high level of service and quality is maintained ·Ability to visualize and plan objectives and goals strategically ·Ability to research and analyze data effectively ·Ability to develop strategic plans to grow the business ·Track record of building and maintaining customer/client relationships ·Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines ·Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers ·Proficient in Project Management tools (i.e., MS Project) or similar project tool (s) ·Willingness to travel to customer meetings if required |