Department:

Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Plant Maintenance Specialist supports the Tech Ops Team through operational planning of the Plant Maintenance Operation. This includes working directly with vendors, processing invoices, and assisting the Plant Manager with various project management tasks.This role will also be responsible for drafting policies and procedures for the Plant Maintenance Operation.The Plant Maintenance Specialistis a strong communicator who has an analytical mindset andenjoys working on complex projects.

As a Plant Maintenance Specialist, you can expect:

There is a limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too. 
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.* 
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.** 
Explore more Benefits you’ll love: careers.southwestair.com/benefits 
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

*401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits 
**ProfitSharing contributions are subject to plan’s vesting

Responsibilities

Develop, maintain, and deliver daily, weekly, monthly, and annual statistical, as well as ad hoc reports, used for trend analysis to meet corporate and organizational needs and requirements
Daily processing of reports in the applicable internal databases
Validate past performance against projections to ensure accuracy of forecast models
Process all facility invoicing; ensure prompt payment and accuracy on all accounts and maintain impeccable invoicing records
Assist Leadership with data gathering, analysis, and reporting as related to Departmental metrics
Provide Training in a variety of formats on the use of needed technical tools
Coordinate downline activities for Plant MX Employees, Vendors of/for Plant MX and efficiently book flights for them.
Organize and proofread all written communications for accuracy
May perform other job duties as directed by Employee’s Leaders
Assist in writing and publishing new processes and procedures for the Tech Ops Plant MX organization

Knowledge, Skills, and Abilities

Knowledge of coordinating and processing payment for invoicing over several accounts or locations
Knowledge of the operational needs of the Tech Ops division of Southwest Airlines
Skilled in reading and comprehending technical reports, instructions, and drawings
Skilled in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
Skilled in Microsoft Office Suite (Teams, Excel, SharePoint, Outlook, etc.)
Skilled in communicating effectively in writing as appropriate for the needs of the audience
Ability to oversee projects and manage multiple projects at once
Ability to communicate information and ideas in speaking so others will understand
Ability to proactively identify business improvements by building processes and procedures and aid Leadership in establishing standards and best practices.
Ability to identify root causes to resolve complex issues and problems
Ability to demonstrate a high level of emotional intelligence to understand better the unique communication needs of Employees, Vendors and internal customers.
Ability to diffuse conflict and foster productive conversation

Education

Required: High School Diploma or GED

Experience

Entry-level experience, developing skills and knowledge in:
- Plant MX or Facilities operations
- Working with outside General Contractors and workgroups
- Working in a role of supporting or leading a high-functioning workgroup

Licensing/Certification

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to travel to other defined cities under the Plant MX responsibility

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines

Southwest Airlines is an Equal Opportunity Employer.
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As a Plant Maintenance Specialist, you can expect:

There is a limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.

Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*

Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.**

Explore more Benefits you’ll love: careers.southwestair.com/benefits

For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

*401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits **ProfitSharing contributions are subject to plan’s vesting

Responsibilities

Develop, maintain, and deliver daily, weekly, monthly, and annual statistical, as well as ad hoc reports, used for trend analysis to meet corporate and organizational needs and requirements

Daily processing of reports in the applicable internal databases

Validate past performance against projections to ensure accuracy of forecast models

Process all facility invoicing; ensure prompt payment and accuracy on all accounts and maintain impeccable invoicing records

Assist Leadership with data gathering, analysis, and reporting as related to Departmental metrics

Provide Training in a variety of formats on the use of needed technical tools

Coordinate downline activities for Plant MX Employees, Vendors of/for Plant MX and efficiently book flights for them.

Organize and proofread all written communications for accuracy

May perform other job duties as directed by Employee’s Leaders

Assist in writing and publishing new processes and procedures for the Tech Ops Plant MX organization

Knowledge, Skills, and Abilities

Knowledge of coordinating and processing payment for invoicing over several accounts or locations

Knowledge of the operational needs of the Tech Ops division of Southwest Airlines

Skilled in reading and comprehending technical reports, instructions, and drawings

Skilled in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things

Skilled in Microsoft Office Suite (Teams, Excel, SharePoint, Outlook, etc.)

Skilled in communicating effectively in writing as appropriate for the needs of the audience

Ability to oversee projects and manage multiple projects at once

Ability to communicate information and ideas in speaking so others will understand

Ability to proactively identify business improvements by building processes and procedures and aid Leadership in establishing standards and best practices.

Ability to identify root causes to resolve complex issues and problems

Ability to demonstrate a high level of emotional intelligence to understand better the unique communication needs of Employees, Vendors and internal customers.

Ability to diffuse conflict and foster productive conversation

Education

Required: High School Diploma or GED

Experience

Entry-level experience, developing skills and knowledge in:

Plant MX or Facilities operations

Working with outside General Contractors and workgroups

Working in a role of supporting or leading a high-functioning workgroup

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Ability to travel to other defined cities under the Plant MX responsibility

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

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