WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
ABOUT THE ROLE & TEAM:
SITA’s common-use platform has served the industry for over 40 years, and is deployed at over 460 airport locations, used by over 350 airlines with confidence. SITA Flex is supported by SITA Global Services (SGS), which provides global business continuity through a flexible service model.
We are looking to fulfil the Infrastructure Engineer role within the team based in Cluj.
Key Responsibilities:
- Standardize System Level Architecture
- Installation, maintenance, updates and 3rd Level support of external devices/peripherals and the firmware required to run them
- Automate System Implementation, leveraging processes and tools proven successful in other airport products
- Engineer Disaster Recovery, Backup/Restore and other fault tolerance related product elements
- Integrate Product with SITA's Cloud Architecture
- Provide 3rd level support
- Evaluate 3rd Party Software and Integrate as needed
- Evaluate and recommend add-on utilities for system administration and troubleshooting.
- Write documentation for each integration. (Documentation includes details such as: Installation, customization, backup, and troubleshooting information)
- Ability to travel worldwide
WHAT WE OFFER:
SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
🏡 Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
⌚ Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.
🌎 Flex-location: Benefit for 30 working days from anywhere around the world each year!
🙌🏽 Competitive benefits according to the local market
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
Knowledge Experience and Skills:
- +3 years of experience in similar roles
- Windows Server 2012 - 2019
- Experience of supporting external devices/peripherals (e.g. scanners, printers, etc)
- Good Knowledge of installing, maintaining and updating external device/peripheral Firmware
- Some Knowledge of Virtualization Technologies (e.g. ESX Server, VMWare, Hyper-V, etc.)
- Experience of Messaging Services (e.g. MSMQ, Rabbit MQ, IBM MQ, …)
- Knowledge of Redundancy/Backup technologies: RAID, NLB, Tape Backup, NAS etc
- General SAN Management. (including iSCSI, MPIO, etc.)
- Understanding of Power Shell scripting would be useful
- Strong communications and documentation skills